He treats students like friends, understands them and solves their problems in the best possible and easiest way. He never shouts. He always remains calm. He is very helpful. A student can ask any question any time.
Queries never irritate him, and he answers them very politely. I owe him lot of gratitude for finding my writing and grammar skills, of which I always felt I never had the ability to do, and improve my communication skills.
When I was in class tenth, I was very weak in English. After giving my exams, I decided to improve my English. I met Mr. Lai. I was very nervous. He gave me the confidence to realize that I could make something out of myself. He detected my strengths and weaknesses and suggested me ways to improve and work further on my writing, grammar and communication skill.
The greatest thing I learned from him is that I could do it; a voice to believe in myself.
He has no greed. He always gives his full time to the students. When I first arrived to commence on course, I was too young and lacked confidence and motivation. Fortunately, Mr. Lai was there and he did a wonderful job: he is intelligent, respectful, honest and very friendly indeed.